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Posts Tagged ‘Sessions’

"Why Spend on IT, When You Can Save?

Thursday, April 15th, 2010

sponsored by LanDesk

Dan Lutter
Director Field Technology Services
Advocate Health Care
Advocate Health Care is recognized as one of the top integrated health care systems in the country. With over 18,000 users to manage, Advocate Health Care has achieved a growth in company size and ever increasing demands on technology, without growth in IT resources.  Join this session to discover how you can improve your organization’s competitive advantage by implementing management best practices, increase customer satisfaction, and eliminate avoidable IT support costs through standardizing of your existing environment.

Dan Lutter, Director Field Technology Services for Advocate Health Care will share their success story in achieving simplified management of IT systems; reduction in costs through software distribution, patch management, and process automation amongst other key areas; and how motivated IT staff has boosted improved service levels.

Join this interactive session and informative session for an insight into the business advantages to be gained, the latest technologies from LANDesk Software that will enable you to achieve this, and equally importantly the quantifiable cost savings you can demonstrate.

View the latest conference agenda.

Improving Business Alignment through Service Portfolio Management

Thursday, April 15th, 2010

sponsored by CA

Jim Holman
Director, PMO
Charter Communications
Managing IT for business value starts with understanding what the business needs and why.  This is difficult when there are multiple “front doors” to IT – a mash-up of formal and informal ways to request resources through projects (strategic demand), break-fix and changes (operational demand), and everyday requests (tactical demand).  Learn how Charter Communications is integrating service and portfolio management processes to funnel business demand and improve service quality, cost, function and benefit.

View the latest conference agenda.

Leading the Way to Greater IT Efficiency through Cost Transparency

Wednesday, April 14th, 2010

sponsored by Apptio

Debe Gash
Vice President & CIO
Saint Luke’s Health Systems
IT cost transparency has enabled Saint Luke’s Health System to systematically find new opportunities to maximize IT investment, reduce cost, improve IT ROI and provide visibility into the total cost of IT.

Objectives:

  • Analyze methods to allocate IT costs to all departments within an organization for accurate IT costs
  • Calculate an accurate ROI of proposed IT projects
  • Implement IT cost transparency solutions to benchmark IT performance and unit-cost competitiveness
  • Explain the value of IT to business leaders

View the latest conference agenda.

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