April 26, 2012
Renaissance St. Louis Grand Hotel
St. Louis, MO
SPONSORS
Dataserv


7:00 am
Attendee Check-In; Continental Breakfast Served
Fresh chilled orange, cranberry, apple & grapefruit juice, fresh baked croissants, assorted muffins & fruit danish, sweet butter & preserves, chase signature cinnamon roll served warm with vanilla cinnamon icing, sliced seasonal fresh fruit display, vanilla yogurt with berries & granola, freshly brewed regular & decaffeinated coffee, selection of novus hot herbal teas and hot chocolate
8:00 am
Welcome Message
Ballroom


Gary Beach
Executive Editor
CIO Magazine
8:15 am
The Thank You Economy
Ballroom


Gary Vaynerchuk
Entrepreneur, Author, Social Media Guru, Wine Expert


Gary Vaynerchuk teaches entrepreneurs how to take advantage of the current business environment, while also preparing them to succeed as it changes and evolves into what he’s termed “The Thank You Economy.” With the rise of the Internet and the power of the common consumer, businesses must look backwards and scale the caring their grandparents’ businesses exhibited towards their customers, or watch the competition pass them by. Today, individuals and brands that out-care and out-love their competition - those emphasizing quality, value, responsiveness, and attention to detail, among other essentials - see the biggest returns.

Gone are the days when a blizzard of marketing dollars could be used to overwhelm the airwaves, shut out the competition, and grab customer awareness. Now customers' demands for authenticity, originality, creativity, honesty, and good intent have made it necessary for companies and brands to revert to a level of customer service rarely seen since our great-grandparents' day, when business owners often knew their customers personally, and gave them individual attention.

Gary discusses the incredible tool that allows brands to show customers that they care: social media. Social media offers brands the opportunity to listen to and engage with, not only their customers, but anyone having a conversation on these networks. Brands are able to take part in the necessary one-on-one conversations and interactions that show a consumer that they are important. We are on the verge of the humanization of business and victories will only be measured in how much a brand cares about its customers.
9:00 am
Award Presentation - Business Innovation (Medium - Large Company/Organization)
Ballroom

Elizabeth Effertz
Enterprise Project Management Director
Furniture Brands
 
 

The Business Innovation Award recognizes a company/organization whose IT initiatives implemented in the 2011 calendar year enabled significant business innovation or improvement.

Award Criteria

The Business Innovation Award winner will have implemented an IT initiative from January through December 2011 that generated the most significant business results or impact relative to company size among all nominated companies. IT initiatives can include software and/or hardware implementation and IT business processes. Business results can include but are not limited to:

  • Cost Savings
  • Improved Productivity
  • New Products
  • Reduced Cycle Times
  • Improved Processes
  • Competitive Advantage
  • New Business Models
  • Effective Sales/Marketing
9:15 am
Networking Break
9:45 am
The Power of One: You, a Relevant Brand of Value
Landmark 1


Edith C. Varley
CAIT Adjunct Professor


Being Emotionally Intelligent is a powerful brand that makes all the difference in the relevant value you provide your team and your organization. One element of being Emotionally Intelligent is reflected in choice, omission and commission. Your choice impacts your personal brand of trust, integrity, and value. Your personal brand significantly affects the performance and results of the people you serve and the organization you try to build. Innovation creates value, strategy captures value, and human beings deliver value or they don’t. This session explores how to be a power of one and build instill and inspire a brand of trust, integrity and value that is sustainable. It is a reminder that you are in charge, take charge and mine your brand of value.

Thought-provoking and interactive exercises will be part of this energetic session.
9:45 am
Why Middle School Math and Science Teachers Hold the Key to America's Future: How Business Can Help
Landmark 2


Gary Beach
Publisher Emeritus
CIO Magazine

For 16 years the international assessment scores for American middle school students in math and science have fallen from fourth grade to eighth grade. Why is this happening? What does it mean to the long term competitiveness of the American workforce? What can business leaders do to address this critical challenge?
9:45 am
Sharepoint : Internet, Intranet, Extranet – Bringing Organizations Together
Landmark 3


Andrew Richards
Dir. of Information Systems Division of Biology & Biomedical Sciences
Washington University in St. Louis
sponsored by Perficient

Aaron Schmeerbauch
Project Manager, Corporate Projects and Integrations
Cassidy Turley
Microsoft SharePoint® Portal Server enables enterprises to deploy an intelligent portal that seamlessly connects users, teams, and knowledge so that people can take advantage of relevant information across business processes to help them work more efficiently. Two great examples are Washington University in St. Louis’ division of Biology and Biomedical Sciences and Cassidy Turley.

Washington University: The Division of Biology and Biomedical Sciences at Washington University in St. Louis was in need of not only a new web site, but a whole new platform to design and develop a dynamic internet presence. Bu utilizing Sharepoint, the new site has given us an efficient and smooth interface with many types of social networking, straightforward integration with existing database of information to broaden the reach of the division to our diverse audiences, and expanded ease of content management staff as well as constituents.

Cassidy Turley: Cassidy Turley is one of the biggest commercial real estate management organizations in the country, with diversified branches and numerous locations across United States – one of them being their brokerage division. In order to integrate all their business units, they needed a platform to organize and disseminate information across the organization and their existing platform was not serving their needs. By using Sharepoint 2010 they were able to create synergy within their organization across multiple divisions.
9:45 am
Breakout Session
Landmark 4
sponsored by Oakwood Systems Group

Brian Garcia
SVP, Technology
TALX Corporation
9:45 am
Harvesting New Value from America’s Heartland: The Application of Rural Outsourcing
Landmark 5
sponsored by Onshore Technology Services

Nathan Moore
Vice President of IT
Centene Corporation

Come and learn how Centene Corporation, a cutting edge healthcare organization, has successfully utilized rural outsourcing in Missouri as a cost-effective, low-risk lever in their outsourcing portfolio. Nate will share best practices, lessons learned and the value this partnership brings to his organization.

This session will provide ample opportunity for Q&A.
10:30 am
Networking Break
11:00 am
What Providers Say About Clients
Landmark 1


Dr. Mary Lacity
Professor of Information Systems
College of Business, University of Missouri-St.Louis

We have been studying information technology outsourcing (ITO) since 1989 and business process outsourcing (BPO) since 2000. Over the course of these many years, we have interviewed and surveyed thousands of outsourcing clients and providers. Much of our published work has focused on the client perspective—the things clients say about outsourcing. Providers have also been a key part of our research, but they are quite understandably more reticent to share failures publically, or to voice complaints about clients. In this presentation, we aim to finally share in detail what providers have been saying to us about clients—the things they wish clients would know or do, as well as some things they wish clients didn’t know or do. We’ve organized the top 20 statements suppliers make by outsourcing phase beginning with the ideal client profile from a provider’s perspective, through the processes of strategy formulation, contracting, post-contract client management, supplier management, and relational governance. Among the 20 things providers say, 12 would actually benefit the client if they followed the suppliers’ advice. We understand that clients will immediately and rightfully question that last statement. How can it possibly benefit clients if they do what providers say? We compare what suppliers say with best practices derived from academic research.

Specifically, we compare each supplier statement with the findings from our own twenty-two year research program as well as from a recent meta-analysis we conducted on 1,356 findings from rigorous academic research on ITO and BPO.
11:00 am
The Ipoders: It’s Their World, We Are Just Living In It
Landmark 2


Benjamin Ola Akande, Ph.D
Dean
Webster University's School of Business and Technology

In the aftermath of Dean Akande’s 2009 presentation, he returns with an update on the Internet-savvy, Phone addicted, Opportunistic and Digitally conscious generation.

The Dean’s upcoming book takes a comprehensive look at the future leaders and captures their concerns, perspectives, and ideas. Dean Akande will offer insight on the trends in social technologies and the reality that social technologies are shifting power from a few Goliaths to many Davids. Dr. Akande’s presentation will be highly interactive so come prepared.
11:00 am
Automating Critical Business Processes for a Competitive Advantage and Bottom-line Benefits
Landmark 3
sponsored by Byrne Software

Mike Brown
Executive Director Software Development
Biomedical Systems

Biomedical Systems, a global leader in pharmaceutical clinical trial services, is recognized for their continual investment in advanced technologies to meet the ever-changing needs of their clients. Mike Brown will share first-hand experiences, practical advice and best practices for implementing an enterprise Business Process Management (BPM) solution revolutionizing their business.

BPM has quickly gained momentum as a technology enabler for business automation. Explore how Biomedical Systems addressed business, clinical and technical business challenges through transformational process improvement to streamline the delivery and turnaround of Electrocardiogram data, greatly reduce paper consumption, standardize data formats, eliminate manual processes, and increase clinical trial study volumes.

Key Session Takeaways:
  • Driving the BPM initiative
  • Engaging executives and users to facilitate change
  • Overcoming barriers to BPM success
  • Employing business processes of value
  • Applying BPM strategies to your operations
  • Managing a solution implementation
  • Identifying and measuring KPIs
11:00 am
Balancing Innovation and Controls
Landmark 4
sponsored by Ernst & Young

Dan Greller
Speaker, Author
Former IT Executive

Today’s CIO is facing an unprecedented series of challenges. Competition from agile start-ups is forcing traditional enterprises to dramatically improve their technology capabilities. Customers are expecting rapid delivery cycles for new services and features. Employees are expecting that the technologies they use in their personal lives can be leveraged at work. Business units feel empowered to bypass IT and provision their own cloud based services. How does the CIO remain a relevant player, satisfy customer needs and ensure that systems remain secure, highly available and regulatory compliant? Long time IT executive Dan Greller will explore this conundrum and suggest ways for CIO’s to balance these conflicting priorities.

Key Takeaways
  • How to use history as a guide to solving current day challenges
  • The importance of the 3 C’s - Culture/Competition/Compliance
  • How to replicate the success of the start up and consumer world, inside the enterprise
  • How to decide which technologies are “enterprise ready”
11:00 am
Breakout Session
Landmark 5
sponsored by Xiolink

Al Amador
Principal Consultant
The Table Group
11:45 am
Southwestern Lunch Buffett Served:
Ballroom
Tortilla Soup, Blue and Yellow Corn Tortilla Chips and Salsa with Tomatillo Salsa, Spicy BBQ Chicken Salad, Roasted Corn and Black Bean Salad, Jicama and Red Pepper Slaw, Grilled Chicken Breast with Guajillo Sauce and Queso Asadero Sliced Beef Brisket with Green Mole, Ancho Pork Tamale Pie, Roasted Corn and Cilantro Mexican RicePinto Beans with Bacon and Poblano Chilies, Spicy Chocolate Cake, Margarita Cheesecake
12:30 pm
Award Presentation - Community Outreach
Ballroom


Maria Lambert
Senior Analyst
REJIS Commission


Kenneth Freeman
Interim Vice President & CIO
Webster University
 
 

The Community Outreach Award is presented to a company/organization that through IT has made an outstanding contribution to the people of the St. Louis region.

Award Criteria

The Community Outreach Award winner will have provided the most among all nominees to the St. Louis region through volunteer efforts from January through December 2011. Examples of such efforts include helping local learning institutions, rehabilitation centers, shelters, etc., through efforts that might include but are not limited to:

  • Volunteering employee time to teach IT skills
  • Implementing an IT solution to improve the lives of St. Louis families
  • Providing IT hardware/software at reduced prices or no charge
  • Using IT to enable delivery of not-for-profit services
  • Mentoring others in their IT development
  • Offering opportunities to IT students
12:45 pm
Looking for Inspiration?
Ballroom


Jim McKelvey
Co-Founder of Square, Successful Entrepreneur, Glass Blower


Jim McKelvey is the co-founder of Square, a successful entrepreneur and an accomplished glass blower who was born and raised in St. Louis. Jim shows how a combination of technological, social and information changes are invalidating old ideas and creating new opportunities.
1:30 pm
Award Presentation - SIM Scholarships
Ballroom


Dr. Joseph W Rottman
Professor
UMSL
  The Society for Information Management (SIM) is a not-for-profit organization of information technology experts, including CIO's, CTO's and emerging IT leaders, as well as key professionals within the IT community, such as academicians and consultants.

SIM's mission is to support IT leaders in the greater St. Louis area by increasing the knowledge base of members, giving back to local communities, increasing awareness on issues of importance to our local community, developing the next generation of effective IT leaders and establishing a forum to bring together IT professionals across industries.

SIM wishes to promote the continued growth and interest in the Information Technology industry by offering scholarships for students pursuing studies in the MIS field. This year, SIM will be awarding $10,000 in scholarships.
1:45 pm
Networking Break
2:00 pm
Twenty Years of Leadership Development Lessons
Landmark 1


Bob Rouse
RLF Director and Facilitator


SIM’s Regional Leadership Forum is 20 years old this year. This session will explore the leadership lessons we have learned and explore new lessons for the future. There are 3500+ graduates now, over 100 in St. Louis. A study of their discoveries and reactions to RLF will be presented with a panel of RLF graduates and sponsors over the years. Come and discover that while it is hard to teach leadership, it can be learned.

Moderator: Bob Rouse will present findings from a national leadership survey of RLF Graduates and lead in a panel discussion of their own key experiences with RLF.
2:00 pm
State of Emergency – How IT Helped Mercy Hospitals Recover from the Joplin Tornadoes
Landmark 2


Mike McCreary
CIO
Mercy Technology Services, Mercy

In the wake of a deadly EF-5 tornado that took the lives of more than 140 of its citizens, Joplin, Missouri has taken its dubious place in the roll call of U.S. cities devastated by natural disasters.

From Joplin’s ground zero, however and for data administrators who have to plan for disaster recovery like scenarios, there are lessons learned (and retold) by Mike McCreary, chief of services for Mercy Technology Services, whose IT portfolio includes St. John’s Regional Medical Center in Joplin. St. John’s and its data center were among the many buildings and homes completely destroyed in the May 22 tornado.
2:00 pm
Understanding Cancer: Trillions of Data Points, Petabytes of Storage
Landmark 3
sponsored by Hitachi Data Systems

Gary Stiehr
Informations Systems Group Leader, The Genome Institute
Washington University

How St. Louis' expertise in life sciences and high performance computing is transforming cancer research.

Recent advances in DNA sequencing technologies have dramatically changed the scale at which we can analyze and understand individuals at a genetic level--and that's making a huge impact on cancer research. Having been the first to sequence an entire cancer genome using a patient’s own cancerous cells, The Genome Institute at Washington University in St. Louis has since published numerous discoveries from having sequenced hundreds of cancer genomes. These discoveries have already begun to make a real-world impact.

To enable these discoveries, however, it has been essential to leverage High Performance Computing technologies. These projects involve trillions of data points moving through sophisticated bioinformatics pipelines and require petabytes of high performance storage and thousands of CPU cores along with the associated network and data center infrastructure. Sequencing costs and turnaround times continue to drop and this is allowing larger-scale studies to be conducted with the associated analysis expected more quickly as well.

In this session, we'll discuss the challenges faced in such and environment along with a few approaches to handling those challenges. Further, we'll discuss how leveraging St. Louis' strengths in life sciences and High Performance Computing is driving discoveries that are helping to bring human health research to a new level.
2:00 pm
Facilitating Business Growth Through Technology and Process Innovation
Landmark 4
sponsored by Maryville Technologies

Richard Garrison
Vice President, IT Strategy & Service Continuity
Centene Corporation

In a “high business growth” oriented company, there are a couple of key imperatives that need to be addressed as it relates to IT Infrastructure. The last place you want to be is in an infrastructure world where you become the long pole in the tent of business growth. Key imperatives include:
  • Datacenter Infrastructure growth and efficiencies
  • IT Infrastructure agility and operational
  • IT Service Management process workflow and scalability
In this presentation I will discuss Centene’s approach to facilitating and, in some cases, enabling business growth initiatives through Strategic IT governance and technology innovation.
2:45 pm
Networking Break
3:00 pm IT Executive Careers Collaborative: The Real Value of an MBA
Landmark 1


Gary Beach
Executive Editor
CIO Magazine


Ralph Quatrano
Dean of Engineering & Applied Science
Washington University


Thomas F. George
Chancellor and Professor of Chemistry and Physics
UMSL
Join this panel as they explore the primary factors IT executives should weigh before signing up for an MBA program. Gain an understanding of the commitment involved and the keys to managing your career and life during that demanding stretch. And learn first-hand about the business and career benefits to be gained versus pre-MBA expectations.
3:00 pm
Managing & Leveraging Mobile Technology in 2012 and Beyond
Landmark 2


Pierre Barbeau
Chief Executive Officer
Moblico

This panel will offer a forthcoming perspective on how mobile technology will shape the way companies continue to do business, and how the IT organization will have to adapt to what experts consider the inevitable mix and match environment of the very near future.
  • What is your current mobile environment, and where do you see it in the next five years?
  • What is your current mobile strategy? How do you see it changing in the future?
  • How do you see Mobile being leveraged in the Future?
  • Are you currently developing your own internal apps? Consumer Facing or Non-Consumer Facing?
3:00 pm
Business Value of Flexible Reporting Solutions
Landmark 3
sponsored by Information Builders

Angie Schelker
Senior Business Leader, Data Warehouse Solutions
MasterCard

Implementing a well-structured reporting solution instead of sets of standard reports can bring greater value to end users and reduce the overall costs associated with maintaining large sets of customized reports.
3:00 pm
Role of IT in Healthcare Reform
Landmark 4


David Weiss
Sr. VP and CIO
BJC Healthcare
3:45 pm
Networking Break
4:00 pm
Award Presentation - Business Innovation (Small Company/Organization)
Ballroom


Jennifer Miller
Global Trade Systems Lead
Monsanto
 
 

The Business Innovation Award recognizes a company/organization whose IT initiatives implemented in the 2011 calendar year enabled significant business innovation or improvement.

Award Criteria

The Business Innovation Award winner will have implemented an IT initiative from January through December 2010 that generated the most significant business results or impact relative to company size among all nominated companies. IT initiatives can include software and/or hardware implementation and IT business processes. Business results can include but are not limited to:

  • Cost Savings
  • Improved Productivity
  • New Products
  • Reduced Cycle Times
  • Improved Processes
  • Competitive Advantage
  • New Business Models
  • Effective Sales/Marketing
4:15 pm
The Future of Technology
Ballroom


Eric Haseltine
Technology Futurist


Dr. Eric Haseltine will provide a glimpse into the future, describing how advances in technology will provide exciting growth opportunities for your organization. Eric’s talk will begin with forecasts of key technologies including sensors, computers, power systems, algorithms and networks, then describe how these advances could dramatically affect business. The talk will conclude with a discussion, based on Haseltine’s experience managing R&D at Hughes Aircraft, Walt Disney and NSA, of best-of-class R&D processes you can employ to fully capture the opportunities that technology will create. These processes include overcoming hardwired limitations in our brains that blind us to opportunities staring us right in the face, and growing intellectual capital through expanding social capital.
5:00 pm
Closing Comments
5:15 pm
Achievement in Information Technology Recognition Gala & Cocktail Reception
Ballroom
We invite you to join us for an evening Recognition Gala, “Celebrating the Economic Impact of Information Technology”. The Gala will bring together leaders of business, government, civic, charitable, academic and other organizations to celebrate how Information Technology benefits all industries, the economy and the general public in the St. Louis region. 

Enjoy this complimentary cocktail reception featuring cocktails, hors d’oeuvres and conversation.  Make this an important element of your attendance to the Gateway to Innovation Conference.  The ability to network and collaborate with your peers in an open and no-hype environment will prove to provide long lasting value to your key business initiatives moving forward.


To view the 2011 agenda, click here.