| 7:00 am | Attendee Check-In; Continental Breakfast Served |
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| Fresh chilled orange, cranberry, apple & grapefruit juice, fresh baked croissants, assorted muffins & fruit danish, sweet butter & preserves, chase signature cinnamon roll served warm with vanilla cinnamon icing, sliced seasonal fresh fruit display, vanilla yogurt with berries & granola, freshly brewed regular & decaffeinated coffee, selection of novus hot herbal teas and hot chocolate | ||||
| 8:00 am | Welcome Message |
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![]() Gary Beach Executive Editor CIO Magazine |
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| 8:15 am |
The Thank You Economy |
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![]() Gary Vaynerchuk Entrepreneur, Author, Social Media Guru, Wine Expert Gary Vaynerchuk teaches entrepreneurs how to take advantage of the current business environment, while also preparing them to succeed as it changes and evolves into what he’s termed “The Thank You Economy.” With the rise of the Internet and the power of the common consumer, businesses must look backwards and scale the caring their grandparents’ businesses exhibited towards their customers, or watch the competition pass them by. Today, individuals and brands that out-care and out-love their competition - those emphasizing quality, value, responsiveness, and attention to detail, among other essentials - see the biggest returns. Gone are the days when a blizzard of marketing dollars could be used to overwhelm the airwaves, shut out the competition, and grab customer awareness. Now customers' demands for authenticity, originality, creativity, honesty, and good intent have made it necessary for companies and brands to revert to a level of customer service rarely seen since our great-grandparents' day, when business owners often knew their customers personally, and gave them individual attention. Gary discusses the incredible tool that allows brands to show customers that they care: social media. Social media offers brands the opportunity to listen to and engage with, not only their customers, but anyone having a conversation on these networks. Brands are able to take part in the necessary one-on-one conversations and interactions that show a consumer that they are important. We are on the verge of the humanization of business and victories will only be measured in how much a brand cares about its customers. |
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| 9:00 am |
Award Presentation - Business Innovation (Medium - Large Company/Organization) |
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| Ballroom | ![]() Elizabeth Effertz Enterprise Project Management Director Furniture Brands |
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The Business Innovation Award recognizes a company/organization whose IT initiatives implemented in the 2011 calendar year enabled significant business innovation or improvement. Award Criteria The Business Innovation Award winner will have implemented an IT initiative from January through December 2011 that generated the most significant business results or impact relative to company size among all nominated companies. IT initiatives can include software and/or hardware implementation and IT business processes. Business results can include but are not limited to:
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| 9:15 am | Networking Break |
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| 9:45 am | The Power of One: You, a Relevant Brand of Value |
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Landmark 1 |
![]() Edith C. Varley CAIT Adjunct Professor Being Emotionally Intelligent is a powerful brand that makes all the difference in the relevant value you provide your team and your organization. One element of being Emotionally Intelligent is reflected in choice, omission and commission. Your choice impacts your personal brand of trust, integrity, and value. Your personal brand significantly affects the performance and results of the people you serve and the organization you try to build. Innovation creates value, strategy captures value, and human beings deliver value or they don’t. This session explores how to be a power of one and build instill and inspire a brand of trust, integrity and value that is sustainable. It is a reminder that you are in charge, take charge and mine your brand of value. Thought-provoking and interactive exercises will be part of this energetic session. |
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| 9:45 am | Why Middle School Math and Science Teachers Hold the Key
to America's Future: How Business Can Help
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Landmark 2 |
![]() Gary Beach Publisher Emeritus CIO Magazine For 16 years the international assessment scores for American middle school students in math and science have fallen from fourth grade to eighth grade. Why is this happening? What does it mean to the long term competitiveness of the American workforce? What can business leaders do to address this critical challenge? |
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| 9:45 am | Sharepoint : Internet, Intranet, Extranet – Bringing Organizations Together |
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Landmark 3 |
![]() Andrew Richards Dir. of Information Systems Division of Biology & Biomedical Sciences Washington University in St. Louis |
![]() sponsored by Perficient
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Microsoft SharePoint® Portal Server enables enterprises to deploy an intelligent portal that seamlessly connects users, teams, and knowledge so that people can take advantage of relevant information across business processes to help them work more efficiently. Two great examples are Washington University in St. Louis’ division of Biology and Biomedical Sciences and Cassidy Turley.
Washington University: The Division of Biology and Biomedical Sciences at Washington University in St. Louis was in need of not only a new web site, but a whole new platform to design and develop a dynamic internet presence. Bu utilizing Sharepoint, the new site has given us an efficient and smooth interface with many types of social networking, straightforward integration with existing database of information to broaden the reach of the division to our diverse audiences, and expanded ease of content management staff as well as constituents. Cassidy Turley: Cassidy Turley is one of the biggest commercial real estate management organizations in the country, with diversified branches and numerous locations across United States – one of them being their brokerage division. In order to integrate all their business units, they needed a platform to organize and disseminate information across the organization and their existing platform was not serving their needs. By using Sharepoint 2010 they were able to create synergy within their organization across multiple divisions. |
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| 9:45 am | Breakout Session |
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Landmark 4 |
![]() sponsored by Oakwood Systems Group
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| 9:45 am | Harvesting New Value from America’s Heartland: The Application of Rural Outsourcing |
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Landmark 5 |
![]() sponsored by Onshore Technology Services Nathan Moore Vice President of IT Centene Corporation Come and learn how Centene Corporation, a cutting edge healthcare organization, has successfully utilized rural outsourcing in Missouri as a cost-effective, low-risk lever in their outsourcing portfolio. Nate will share best practices, lessons learned and the value this partnership brings to his organization. This session will provide ample opportunity for Q&A. |
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| 10:30 am | Networking Break |
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| 11:00 am | What Providers Say About Clients |
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Landmark 1 |
Dr. Mary Lacity Professor of Information Systems College of Business, University of Missouri-St.Louis We have been studying information technology outsourcing (ITO) since 1989 and business process outsourcing (BPO) since 2000. Over the course of these many years, we have interviewed and surveyed thousands of outsourcing clients and providers. Much of our published work has focused on the client perspective—the things clients say about outsourcing. Providers have also been a key part of our research, but they are quite understandably more reticent to share failures publically, or to voice complaints about clients. In this presentation, we aim to finally share in detail what providers have been saying to us about clients—the things they wish clients would know or do, as well as some things they wish clients didn’t know or do. We’ve organized the top 20 statements suppliers make by outsourcing phase beginning with the ideal client profile from a provider’s perspective, through the processes of strategy formulation, contracting, post-contract client management, supplier management, and relational governance. Among the 20 things providers say, 12 would actually benefit the client if they followed the suppliers’ advice. We understand that clients will immediately and rightfully question that last statement. How can it possibly benefit clients if they do what providers say? We compare what suppliers say with best practices derived from academic research. Specifically, we compare each supplier statement with the findings from our own twenty-two year research program as well as from a recent meta-analysis we conducted on 1,356 findings from rigorous academic research on ITO and BPO. |
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| 11:00 am | The Ipoders: It’s Their World, We Are Just Living In It |
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Landmark 2 |
![]() Benjamin Ola Akande, Ph.D Dean Webster University's School of Business and Technology In the aftermath of Dean Akande’s 2009 presentation, he returns with an update on the Internet-savvy, Phone addicted, Opportunistic and Digitally conscious generation. The Dean’s upcoming book takes a comprehensive look at the future leaders and captures their concerns, perspectives, and ideas. Dean Akande will offer insight on the trends in social technologies and the reality that social technologies are shifting power from a few Goliaths to many Davids. Dr. Akande’s presentation will be highly interactive so come prepared. |
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| 11:00 am | Automating Critical Business Processes for a Competitive Advantage and Bottom-line Benefits |
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Landmark 3 |
![]() sponsored by Byrne Software Mike Brown Executive Director Software Development Biomedical Systems Biomedical Systems, a global leader in pharmaceutical clinical trial services, is recognized for their continual investment in advanced technologies to meet the ever-changing needs of their clients. Mike Brown will share first-hand experiences, practical advice and best practices for implementing an enterprise Business Process Management (BPM) solution revolutionizing their business. BPM has quickly gained momentum as a technology enabler for business automation. Explore how Biomedical Systems addressed business, clinical and technical business challenges through transformational process improvement to streamline the delivery and turnaround of Electrocardiogram data, greatly reduce paper consumption, standardize data formats, eliminate manual processes, and increase clinical trial study volumes. Key Session Takeaways:
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| 11:00 am | Balancing Innovation and Controls |
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Landmark 4 |
![]() sponsored by Ernst & Young Dan Greller Speaker, Author Former IT Executive Today’s CIO is facing an unprecedented series of challenges. Competition from agile start-ups is forcing traditional enterprises to dramatically improve their technology capabilities. Customers are expecting rapid delivery cycles for new services and features. Employees are expecting that the technologies they use in their personal lives can be leveraged at work. Business units feel empowered to bypass IT and provision their own cloud based services. How does the CIO remain a relevant player, satisfy customer needs and ensure that systems remain secure, highly available and regulatory compliant? Long time IT executive Dan Greller will explore this conundrum and suggest ways for CIO’s to balance these conflicting priorities. Key Takeaways
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| 11:00 am | Breakout Session |
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Landmark 5 |
sponsored by Xiolink
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| 11:45 am | Southwestern Lunch Buffett Served: |
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Tortilla Soup, Blue and Yellow Corn Tortilla Chips and Salsa with Tomatillo Salsa, Spicy BBQ Chicken Salad, Roasted Corn and Black Bean Salad, Jicama and Red Pepper Slaw, Grilled Chicken Breast with Guajillo Sauce and Queso Asadero Sliced Beef Brisket with Green Mole, Ancho Pork Tamale Pie, Roasted Corn and Cilantro Mexican RicePinto Beans with Bacon and Poblano Chilies, Spicy Chocolate Cake, Margarita Cheesecake | |||
| 12:30 pm | Award Presentation - Community Outreach |
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| 12:45 pm | Looking for Inspiration? |
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![]() Jim McKelvey Co-Founder of Square, Successful Entrepreneur, Glass Blower Jim McKelvey is the co-founder of Square, a successful entrepreneur and an accomplished glass blower who was born and raised in St. Louis. Jim shows how a combination of technological, social and information changes are invalidating old ideas and creating new opportunities. |
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| 1:30 pm | Award Presentation - SIM Scholarships |
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| The Society for Information Management (SIM) is a not-for-profit organization of information technology experts, including CIO's, CTO's and emerging IT leaders, as well as key professionals within the IT community, such as academicians and consultants. SIM's mission is to support IT leaders in the greater St. Louis area by increasing the knowledge base of members, giving back to local communities, increasing awareness on issues of importance to our local community, developing the next generation of effective IT leaders and establishing a forum to bring together IT professionals across industries. SIM wishes to promote the continued growth and interest in the Information Technology industry by offering scholarships for students pursuing studies in the MIS field. This year, SIM will be awarding $10,000 in scholarships. |
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| 1:45 pm | Networking Break |
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| 2:00 pm | Twenty Years of Leadership Development Lessons |
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Landmark 1 |
![]() Bob Rouse RLF Director and Facilitator SIM’s Regional Leadership Forum is 20 years old this year. This session will explore the leadership lessons we have learned and explore new lessons for the future. There are 3500+ graduates now, over 100 in St. Louis. A study of their discoveries and reactions to RLF will be presented with a panel of RLF graduates and sponsors over the years. Come and discover that while it is hard to teach leadership, it can be learned. Moderator: Bob Rouse will present findings from a national leadership survey of RLF Graduates and lead in a panel discussion of their own key experiences with RLF. |
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| 2:00 pm | State of Emergency – How IT Helped Mercy Hospitals Recover from the Joplin Tornadoes |
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Landmark 2 |
![]() Mike McCreary CIO Mercy Technology Services, Mercy In the wake of a deadly EF-5 tornado that took the lives of more than 140 of its citizens, Joplin, Missouri has taken its dubious place in the roll call of U.S. cities devastated by natural disasters. From Joplin’s ground zero, however and for data administrators who have to plan for disaster recovery like scenarios, there are lessons learned (and retold) by Mike McCreary, chief of services for Mercy Technology Services, whose IT portfolio includes St. John’s Regional Medical Center in Joplin. St. John’s and its data center were among the many buildings and homes completely destroyed in the May 22 tornado. |
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| 2:00 pm | Understanding Cancer: Trillions of Data Points, Petabytes of Storage |
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Landmark 3 |
![]() sponsored by Hitachi Data Systems Gary Stiehr Informations Systems Group Leader, The Genome Institute Washington University How St. Louis' expertise in life sciences and high performance computing is transforming cancer research. Recent advances in DNA sequencing technologies have dramatically changed the scale at which we can analyze and understand individuals at a genetic level--and that's making a huge impact on cancer research. Having been the first to sequence an entire cancer genome using a patient’s own cancerous cells, The Genome Institute at Washington University in St. Louis has since published numerous discoveries from having sequenced hundreds of cancer genomes. These discoveries have already begun to make a real-world impact. To enable these discoveries, however, it has been essential to leverage High Performance Computing technologies. These projects involve trillions of data points moving through sophisticated bioinformatics pipelines and require petabytes of high performance storage and thousands of CPU cores along with the associated network and data center infrastructure. Sequencing costs and turnaround times continue to drop and this is allowing larger-scale studies to be conducted with the associated analysis expected more quickly as well. In this session, we'll discuss the challenges faced in such and environment along with a few approaches to handling those challenges. Further, we'll discuss how leveraging St. Louis' strengths in life sciences and High Performance Computing is driving discoveries that are helping to bring human health research to a new level. |
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| 2:00 pm | Facilitating Business Growth Through Technology and Process Innovation |
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Landmark 4 |
![]() sponsored by Maryville Technologies Richard Garrison Vice President, IT Strategy & Service Continuity Centene Corporation In a “high business growth” oriented company, there are a couple of key imperatives that need to be addressed as it relates to IT Infrastructure. The last place you want to be is in an infrastructure world where you become the long pole in the tent of business growth. Key imperatives include:
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| 2:45 pm | Networking Break |
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| 3:00 pm | IT Executive Careers Collaborative: The Real Value of an MBA | |||
Landmark 1 |
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Join this panel as they explore the primary factors IT executives should weigh before signing up for an MBA program. Gain an understanding of the commitment involved and the keys to managing your career and life during that demanding stretch. And learn first-hand about the business and career benefits to be gained versus pre-MBA expectations.
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| 3:00 pm | Managing & Leveraging Mobile Technology in 2012 and Beyond |
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Landmark 2 |
![]() Pierre Barbeau Chief Executive Officer Moblico This panel will offer a forthcoming perspective on how mobile technology will shape the way companies continue to do business, and how the IT organization will have to adapt to what experts consider the inevitable mix and match environment of the very near future.
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| 3:00 pm | Business Value of Flexible Reporting Solutions |
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Landmark 3 |
![]() sponsored by Information Builders Angie Schelker Senior Business Leader, Data Warehouse Solutions MasterCard Implementing a well-structured reporting solution instead of sets of standard reports can bring greater value to end users and reduce the overall costs associated with maintaining large sets of customized reports. |
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| 3:00 pm | Role of IT in Healthcare Reform |
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Landmark 4 |
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| 3:45 pm | Networking Break |
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| 4:00 pm | Award Presentation - Business Innovation (Small Company/Organization) |
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The Business Innovation Award recognizes a company/organization whose IT initiatives implemented in the 2011 calendar year enabled significant business innovation or improvement. Award Criteria The Business Innovation Award winner will have implemented an IT initiative from January through December 2010 that generated the most significant business results or impact relative to company size among all nominated companies. IT initiatives can include software and/or hardware implementation and IT business processes. Business results can include but are not limited to:
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| 4:15 pm | The Future of Technology |
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![]() Eric Haseltine Technology Futurist Dr. Eric Haseltine will provide a glimpse into the future, describing how advances in technology will provide exciting growth opportunities for your organization. Eric’s talk will begin with forecasts of key technologies including sensors, computers, power systems, algorithms and networks, then describe how these advances could dramatically affect business. The talk will conclude with a discussion, based on Haseltine’s experience managing R&D at Hughes Aircraft, Walt Disney and NSA, of best-of-class R&D processes you can employ to fully capture the opportunities that technology will create. These processes include overcoming hardwired limitations in our brains that blind us to opportunities staring us right in the face, and growing intellectual capital through expanding social capital. |
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| 5:00 pm | Closing Comments |
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| 5:15 pm | Achievement in Information Technology Recognition Gala & Cocktail Reception |
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We invite you to join us for an evening Recognition Gala, “Celebrating the Economic Impact of Information Technology”. The Gala will bring together leaders of business, government, civic, charitable, academic and other organizations to celebrate how Information Technology benefits all industries, the economy and the general public in the St. Louis region. Enjoy this complimentary cocktail reception featuring cocktails, hors d’oeuvres and conversation. Make this an important element of your attendance to the Gateway to Innovation Conference. The ability to network and collaborate with your peers in an open and no-hype environment will prove to provide long lasting value to your key business initiatives moving forward. |
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To view the 2011 agenda, click here.
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